Business policies.

Every product we manufacture carries a 1-year warranty from date of purchase against defects in materials and workmanship. After the warranty period, we'll repair anything we built for a flat fee — $125 for audio systems and $150 for DPS components — regardless of age.

To start a warranty claim or post-warranty repair, contact us at (888) 349-6360 or info@swmicrosystems.com.

We ship from our facility in Gilbert, Arizona via UPS and USPS, typically within 2 business days of order confirmation. Larger or expedited orders ship by freight or overnight courier on request.

International orders are welcome — contact us for a freight quote before ordering.

Standard catalog items in unused condition with all packaging may be returned within 30 days of receipt for a full refund less shipping. Custom-configured systems and special-order items (e.g. the CI-4e) are non-returnable.

Defective items are covered under warranty — please call us first rather than starting a return.

We collect only the information needed to fulfill your order or answer your inquiry. We never sell, rent, or share customer information with third parties for marketing purposes.

Cookies set by this site are used for basic analytics and to remember your preferences. You can opt out of analytics cookies at any time via your browser settings.